Client is an offline business, who wanted to extend their online services.
Software for online consultations with a doctor
Client Information
This client is a healthcare provider company from the United Kingdom.
They noticed that a lot of people were really tired of wasting their time waiting for a specialist in clinics. Busy lifestyle often doesn’t allow patients to visit a doctor offline. In the UK, the doctor’s visit to the house is possible only in emergency cases.
Problems they wanted to solve
- The desire to exclude long waiting process of patients before they getting on admission to the narrow-profile doctors;
- Improvement of medical service in a private clinic in the UK;
- A wish to make specialists’ consultations more comfortable, easier, more accessible;
- Save time for doctors and make their work easier.
Solution
The solution was a development of an online platform and mobile applications which allow patients to use mobile phones or laptop to schedule an appointment, get a consultation online during the video call with the doctor, and get necessary prescriptions.
This application could simplify the process of interaction between the doctor and the patient.
Platform
Web, Mobile (iOS, Android)
Technologies
Angular 4 , Ionic, Node.js, Cordova, WebRTC, Websockets
Tools
Gitlab, Visual Studio, Xcode, Webpack
Country of Origin
London, United Kingdom
Year completed
2017
Project duration
6 months
Industry
Healthcare
Team size
2
Working process
In order to implement all the requirements, our engineering team worked in close contact with the client. During a few online meetings, they identified milestones, deliverables, and a communication process, which included daily progress updates, bi-weekly demo, and planning meetings.
During the demo meetings, responsible person was demonstrating new functionality and parties were discussing it. This process helps to get a feedback from the client on early stages and plan the future work accordingly.
As soon as the client has an initial impression about his product, he was able to change some requirements during planning meetings which became possible because of Agile frameworks and principles usage.
Final product and key results
We developed a web and mobile applications, which allow to book an appointment with a doctor.
How does it work?
Our project allows patients to access medical care from their computers and smartphones. They even don’t need to leave their homes/offices.
The main features of this online platform:
- A patient can choose a doctor (GP or narrow-profile), a day and select time ONLINE;
- A specialist and a patient interact in a video call;
- The doctor records a conversation and he can view it, if necessary;
- Also, the doctor can take screenshots for right diagnosis;
- A patient can ask some questions online.
- All video calls are recorded and saved to the cloud
Technical challenges we had
WebRTC calls from mobile devices to web application was relatively new technology, that’s why it took some time to find the right way of handling video calls. Recording and screenshots were also done from doctor’s side, which require more powerful laptops/PCs to be installed.
What we did
Business analysis
Project management
Design
Web development
Mobile development
Quality Assurance
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